Privacy Policy

This Privacy Policy explains how Print Perfection processes personal data in connection with its print studio services, including photo and art printing, proof review, local delivery, and related website interactions.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Data We Collect

We may process identification and contact details, order and payment information, uploaded image files, file specifications such as size or resolution, consultation notes, delivery or collection details within Recife, and limited technical data related to site use and message delivery. We do not seek to collect more data than is reasonably needed for inquiry handling, proof review, production, delivery, and recordkeeping.

The categories collected depend on whether a person requests a quote, submits files, or places an order.

How We Collect Data

Personal data is collected when you use the contact form, send email, upload artwork or photographs, request a file review, approve a proof, arrange payment, or coordinate collection or local delivery. We may also receive technical information from standard website operation and from service providers that support message handling or payment processing.

Most information comes directly from the customer or from the files and messages they send.

Cookies We Use

We may use session cookies to keep the site working during a visit, persistent cookies to remember basic settings, and analytics cookies to understand how pages are used. We do not use cookies to collect unnecessary sensitive information, and cookie behavior may vary depending on the browser and device used.

Cookie use is limited to operational, preference, and analytics purposes.

Cookie Controls

We use standard browser cookies and similar tools for basic site operation, preference handling, and traffic analysis where enabled. You can manage cookies through your browser controls and, where available, through on-site preference tools. Disabling some cookies may limit form submission, session continuity, or measurement features.

Browser settings can usually block or remove cookies, although some site functions may be affected.

Privacy email

[email protected]

Privacy phone

+55 11 96841-1533

Mailing address

Rua Conselheiro Nabuco, 341, 52070-010, Recife

Privacy contact

Use the contact details below for questions about this policy or your personal data.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of incomplete or inaccurate information, deletion in limited circumstances, restriction of certain processing, or confirmation of whether we hold data about you. Where a request concerns customer-provided artwork or files, our response may be limited by production records, contractual obligations, or legal requirements.

Available rights depend on the nature of the request and any legal retention duty.

Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify the requester and understand the scope of the request. We will assess each request under applicable law and respond within a reasonable period, taking into account the complexity of the matter and any legal exceptions.

Requests are reviewed against identity and scope before any action is taken.

Data Retention

Order records, communication history, and production files are retained for as long as needed to complete the requested service, manage follow-up questions, meet accounting or legal obligations, and resolve operational issues. When retention is no longer required, data is deleted, anonymized, or archived in a limited form according to our internal practices and applicable law.

We keep data only for the period needed for service, compliance, and dispute handling.

Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this policy when our practices or legal obligations change.

Why We Use Data

We use personal data to respond to inquiries, review submitted files, discuss size, paper, and proof options, prepare quotes, manage test print approval, produce printed items, arrange payment, coordinate collection or local delivery, maintain business records, secure the website, and meet legal or accounting obligations. We may also use limited technical data to diagnose errors, prevent misuse, and improve site reliability.

Processing is tied to the print workflow and the operation of the website.

Service Providers and Partners

We may share personal data with payment processors, communication and hosting providers, file-handling tools, and delivery or collection support services used to operate the business. These parties act on our instructions or as independent controllers where required by their own service role, and they are expected to handle data under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their role.

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, a lawful request from a public authority, or to protect our rights, customers, or operations in a dispute or security matter. Any disclosure is limited to what is reasonably necessary for the stated purpose.

Disclosure to public authorities is limited to situations with a legal basis.